Who we are
Soul City Records (“we”, “us”, “our”) operates soulcityrecords.co.uk. We sell new and reissue vinyl records.
What personal data we collect
When you browse, register, or place an order, we may collect: your name, billing and shipping address, email address, phone number, and order history. Payment details are processed securely by our payment providers (PayPal, and any card processors we use) — we do not store your full card details on our servers.
How we use your data
We use your personal data to:
- Process and fulfil your orders, including arranging delivery
- Send you order confirmations and shipping updates
- Manage your account, if you create one
- Respond to customer service enquiries
- Comply with our legal and tax obligations
We do not sell or rent your personal data to third parties.
Who we share data with
To fulfil orders, we share necessary details with:
- Royal Mail (for delivery)
- PayPal and other payment processors (to process payments)
- Our website hosting provider
How long we keep your data
We retain order information for as long as necessary for accounting, tax, and legal purposes — typically 6 years. If you have an account, we retain your account details until you ask us to delete them.
Cookies
Our site uses cookies to support core functionality (such as your shopping cart) and, where you consent, for analytics. You can control cookies through your browser settings.
Your rights
Under UK data protection law, you have the right to access, correct, or request deletion of your personal data. To make a request, contact us at admin@soulcityrecords.co.uk.
Contact us
If you have questions about this privacy policy or how we handle your data, contact us at admin@soulcityrecords.co.uk.